Shipping Policy
Transportation method: We will ensure that the goods can be delivered to the customers in a safe and timely manner according to the transportation method chosen by the customers, including express delivery, logistics and so on.
Transportation cost: The transportation cost will be calculated according to the transportation method chosen by the customer and factors such as the weight and volume of the merchandise, and a clear breakdown will be shown at the time of settlement.
Shipping Time: We will do our best to ensure that the goods are delivered to the customer within the specified time after the order is confirmed, but please understand that the transportation may be delayed due to force majeure and other factors.
Transportation insurance: In order to protect the rights and interests of customers, we will purchase the appropriate transportation insurance for each order to ensure the safety of goods in transit.
Transportation range: We will determine the scope of delivery of goods according to the address information provided by the customer, if there are special circumstances that require delivery to remote areas or international transportation, additional costs may arise, please note.
Transportation Damage: If customers find any damage when they receive the goods, please contact our customer service staff in time and provide relevant evidence, we will assist in processing and provide appropriate compensation.
Transportation Tracking: Customers can check the transportation status of the goods at any time through the provided transportation tracking number, in order to keep abreast of the delivery status of the goods.
Transportation Returns: If the customer needs to return or exchange the goods for personal reasons, please contact our customer service staff within 7 working days after receiving the goods and provide relevant evidence, we will assist in handling the return or exchange.
Our shipping times depend on your geographic location and the shipping method chosen. In general, standard shipping usually takes 3-7 business days, while express shipping may take 1-3 business days. Please note that shipping time may be affected by factors such as holidays and weather. If you have any questions about shipping time, please feel free to contact our customer service team.
The above is the store's shipping policy regulations, if you have any questions or need further information, please feel free to contact our customer service staff. Thank you for your support and understanding!
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